Personal Data Protection

Taxi66 Privacy Policy – Our Commitment to Protecting Your Personal Data

At Taxi66, your privacy is not merely a formality. It is a responsibility we take seriously. This document clearly explains how we collect, use, store, and protect your personal information as a member of our platform.

Updated: 1 January 2026
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Last updated: 1 January 2026 Full Compliance SSL 256-bit

Your Privacy Is Our Priority

Six core principles that shape how Taxi66 handles every member's personal data responsibly.

End-to-End Encryption

All data transmitted between your device and the taxi66 servers is protected by unbreakable 256-bit SSL encryption.

No Data Sales

Taxi66 has never and will never sell members' personal data to any third party for marketing purposes.

Secure Storage

Your data is stored on servers protected by multi-layered physical and digital security controls.

Your Controls

You have the right to access, amend, or request the deletion of your personal data at any time through our support team.

Full Transparency

We clearly explain what data is collected, how it is used, and how long it is retained – nothing is hidden.

Legal Compliance

The Taxi66 Privacy Policy is designed in compliance with applicable data protection legislation to ensure your rights are fully upheld.

1 Introduction and Scope of This Policy

Welcome to the taxi66 Privacy Policy. This document describes the privacy practices of the taxi66 platform ("we", "Platform", or "taxi66") regarding personal information we collect from users and members of our platform.

We understand that trust is the foundation of the relationship between taxi66 and every member. When you register, use, or browse the taxi66 platform, you entrust us with your personal information. We take this responsibility very seriously and are committed to protecting your privacy at every level.

This Privacy Policy applies to all services provided by Taxi66, including the main website, mobile app, and any other digital platforms operated under the Taxi66 brand. It also covers all your interactions with our customer support team and official communication channels.

By using the Taxi66 platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform.

2 Personal Data We Collect

Taxi66 collects various types of personal information to enable us to provide you with a secure, complete, and high-quality service. The following are the main categories of data we collect:

Data You Provide Directly

  • Registration information: Full name, date of birth, email address, phone number, and password.
  • KYC documents: Copies of identity cards, passports, or other identity verification documents required for account verification.
  • Financial information: Bank account or digital wallet details for deposit and withdrawal purposes (stored in encrypted form).
  • Communications: Records of conversations with our customer support team, complaints, or feedback you have submitted to us.

Automatically Collected Data

  • Usage data: Pages visited, time spent, in-platform actions, and game history.
  • Device data: IP address, device type, operating system, browser type, and language settings.
  • Location data: General location information based on IP address for security and compliance purposes.
  • Transaction data: Complete history of deposits, withdrawals, and wagering activity on the platform.
Data Category Example Primary Purposes
Identity Name, IC, date of birth KYC & account verification
Contact Email, phone number Communication & security
Financial Bank details, transaction records Payment processing
Technical IP address, device type Security & fraud detection
Usage Game history, clicks Platform improvements

3 How We Use Your Data

Taxi66 only uses your personal data for legitimate, necessary, and relevant purposes in connection with the provision of platform services. The following are the primary purposes for which your data is used:

  • Account operations: Creating and managing your account, processing logins, and ensuring account security.
  • Transaction processing: Processing deposits, withdrawals, and all financial transactions you make on the platform.
  • Legal compliance: Fulfilling KYC, AML (Anti-Money Laundering), and other regulatory compliance obligations.
  • Security and fraud prevention: Detecting, investigating, and preventing fraudulent activity, manipulation, or unauthorised use of the platform.
  • Customer support: Assisting you when you contact us with enquiries, complaints, or technical support needs.
  • Service communications: Sending important notifications about your account, security updates, or policy changes.
  • Platform improvements: Analysing usage patterns to develop new features and enhance the overall experience.
  • Responsible gaming: Monitoring gameplay patterns to identify and assist members who may need responsible gaming support.

Taxi66 does not use your data to make fully automated decisions that have a material impact on you without human review. Every important decision relating to your account involves assessment by our team.

4 Information Sharing and Disclosure

Taxi66 treats your personal data as confidential information that is not shared indiscriminately. We only share your information in limited situations and with appropriate safeguards in place:

  • Service providers: Third parties that help us operate the platform, such as payment processors, cloud computing service providers, and security companies – all subject to strict confidentiality agreements.
  • Legal requirements: When required by a court, regulatory authority, or law enforcement body in accordance with applicable legal provisions.
  • Rights protection: When necessary to protect the rights, property, or safety of Taxi66, our members, or the public.
  • With your consent: In any other situation, we will only share your data with your explicit and express prior consent.

Our Guarantee: taxi66 has never sold, rented, or exchanged members' personal data with any third party for marketing or commercial purposes. This is a commitment we have never compromised on.

5 Data Security and Protection Measures

Taxi66 invests heavily in security infrastructure to ensure your personal data is always protected. The security measures we employ include:

  • 256-bit SSL Encryption: All data transmitted between your device and the taxi66 servers is protected by banking-grade encryption that cannot be compromised.
  • Data-at-rest encryption: Sensitive data such as financial information is stored in encrypted form within our databases.
  • Layered access control: Only authorised personnel may access member personal data, and all access is logged and audited on a regular basis.
  • 24/7 security monitoring: Our systems are monitored around the clock to detect any suspicious activity or potential intrusions.
  • Periodic security assessments: Security audits and penetration testing are conducted periodically by independent specialists.
  • Two-factor authentication (2FA): Additional security layers are available and encouraged for all member accounts.

While we apply all reasonable measures to protect your data, no system is entirely 100% foolproof. We encourage you to also safeguard your password and never share it with anyone.

6 Cookies and Tracking Technology

Taxi66 uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use are:

  • Essential cookies: Required for core platform operations such as login sessions and language preferences. Cannot be disabled.
  • Performance cookies: Gathering information on how visitors use the platform to help us improve functionality and speed.
  • Functional cookies: Remembering your preferences such as language, location, and display settings to provide a more personalised experience.
  • Analytical cookies: Helping us understand user behaviour in aggregate for product improvement purposes.

You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality. Session cookies are automatically deleted when you close your browser.

Cookies used by taxi66 do not directly contain personal information. Any data collected through cookies is used in aggregated and anonymised form for internal analytics purposes only.

7 Your Rights Regarding Personal Data

As a taxi66 member, you hold the following rights regarding your personal data. We are committed to respecting and facilitating all of these rights:

Right of Access

You have the right to request and receive a copy of all personal data we hold about you at any time.

Right to Rectification

If your data is inaccurate or outdated, you have the right to request a correction at no charge.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data — subject to applicable legal obligations.

Right to Object

You have the right to object to the processing of your data for specific purposes such as direct marketing.

Data Portability Right

You may request your data in a structured, machine-readable format for transfer to another platform.

Right to Restriction

You may request that we restrict the processing of your data under certain circumstances while a query is being resolved.

To exercise any of the above rights, contact the taxi66 privacy team via live chat or email at [email protected]. We will process your request within 30 business days. No charges apply for exercising these rights.

8 Data Retention and Deletion

Taxi66 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Retention periods vary by data type:

  • Active account data: Retained for as long as your account remains active and for the period stipulated by regulatory obligations following account closure.
  • Financial transaction records: Retained for a minimum of seven (7) years in accordance with financial and AML legal requirements.
  • Support communication logs: Retained for three (3) years from the date of last interaction.
  • Aggregated analytics data: Anonymised data may be retained indefinitely as it can no longer be linked to any individual.

When the retention period expires or you request deletion (and no legal obligation prevents it), your data will be securely deleted or anonymised from our systems.

9 Children's Privacy

The taxi66 platform is strictly for individuals aged 18 and above. We strictly prohibit underage use of the platform and do not knowingly collect personal data from children or minors under 18.

Child Protection: If we discover that we have unknowingly collected data from a minor, we will take immediate action to delete that information and close the account in question. If you believe your child has registered, please contact us immediately.

10 Privacy Policy Amendments

Taxi66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When material changes are made, we will:

  • Displaying clear notices on the taxi66 website regarding such updates.
  • Sending notifications to the registered email address for significant changes.
  • Updating the "Last updated" date at the top of this document.

We encourage you to review this Privacy Policy periodically. Continued use of the taxi66 platform after changes are posted constitutes your acceptance of the updated policy.

11 How to Contact Us

If you have any questions, concerns, or wish to exercise your privacy rights, the taxi66 privacy team is ready to assist. You can reach us through the following channels:

Contact the Taxi66 Privacy Team

Privacy Email [email protected]
Live Chat Available 24/7 on the taxi66 Platform
Response Time Within 30 business days from the date of receipt
Supported Languages Bahasa Melayu & English

Taxi66 combines privacy protection with a commitment to responsible gaming. We use your data to identify concerning gameplay patterns and offer appropriate support. To learn more about the responsible gaming tools we provide, visit the Responsible Gaming us.

Your Data Is Safe With Us

Ready to Play Safe at Taxi66?

Register today and enjoy a safe, fair, and exciting wagering experience with full privacy protection guaranteed by Taxi66.

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